RUSH
SERVICE
IF YOU REQUIRE RUSH SERVICE - PLEASE CALL YOUR ORDER
IN. PROCESSING DELAYS CAN OCCUR WITH ONLINE ORDERS.
ORDERS CALL TOLL FREE DURING
BUSINESS HOURS: 1-866-207-1909. WE CAN ACCEPT
VISA OR MASTERCARD OVER THE PHONE. Click
here for ALL our contact information
OUR
SHIPPING STANDARDS.
Excluding custom items we try to ship all product
within 72 hours. In most cases you will have
your cowboy goods from The Last Best West - sooner
rather than later. Please understand that unless you
pay extra for 3day or overnight courier delivery all
badges and posters ship basic parcel post. There are
no tracking numbers. We doubt you will find cheaper
shipping anywhere on the web. All we strive to do
is not lose money on shipping. Six dollars to ship
a badge and 7 for a poster is absurdly inexpensive.
Especially considering the fuel surcharge of 15-20
percent being tacked on all delivery services because
of the rise in fuel, the past 3 months.
(June 2008)
BEFORE
you call or e-mail us questions about our Custom
Hats please read this.
Already
ordered something?
Have questions about your order? Want
to know when you'll get it? Please do not contact
2checkout. They are only our credit card processor
- they cannot answer your questions. Review the information
here for average shipping times, and if still unsure
e-mail us at
|
GENERAL DELIVERY
TIMES
|
| Item |
Delivery
Time |
Custom
Items |
Delivery
Time |
| Badges |
3-4
weeks |
Cowboy
Hats |
6-8
weeks Summer 2008 |
| Posters |
2-4
weeks |
Leather
Goods |
8-10
weeks |
| Framed
Poster |
2-4
weeks |
Custom
Knives |
4-6
weeks |
| Books |
2-4
weeks |
Wanted
Poster |
2-4
weeks |
| |
|
Caricature |
2-4
weeks |
Supplied
as information only. Your actual delivery time may
vary.
Please
be patient - orders are expedited in
the order they are received. We want
you to have our last best west products as fast as
possible. So buy with confidence - we'll trail your
order off to you licketty-split!
- Whenever
possible we ship using the postal service.
- International
orders are subject to Customs - which can delay
delivery a week or even two.
- Overseas
orders should arrive 5 - 8 weeks after purchase.
- Expedited
or rush orders are shipped via UPS. Customers will
be supplied a tracking # the day it ships.
Please
Note
SHIPPING CHARGES ARE FOR NORTH AMERICA
DELIVERY ONLY.
Overseas
Buyers
Additional shipping charges apply for overseas orders. Badge,
poster, and book buyers please add the $15 shipping
option during the checkout process. If it is a large
order or a cowboy hat and weight or size becomes an
issue - then we will e-mail you after your purchase.
Customers who may not agree with the additional shipping
charges, will have their purchase (s) cheerfully refunded
back to their credit card. Overseas and additional
shipping is explained here.
Our
North America Toll free number is 1-866-207-1909.
Should you get voice mail please leave a detailed
message and we will respond within 1 business day.
Please include your phone number - including: country
code (for overseas customers), area code, and all
other information we need to give you service or answer
your questions.
PLEASE
NOTE: An item that is sent out on a Tuesday on a 3-business
day courier delivery - will be at the location no
later than 5PM local time on that Friday. The day
the package ships does NOT count as one day. Therefore
5PM Friday is the end of the 3rd day.
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